Mobile / App
These terms set out how your 8bajee account works — what we provide, what you're responsible for, and how transactions through Nagad and Rocket connect to your wallet. Access to this platform depends on your local law and eligible regions; read these terms before you use any part of the site.
By accessing 8bajee and completing the account registration process, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — opening a session, adding funds through Nagad or Rocket, browsing the lobby, placing a wager or requesting a withdrawal back to your mobile wallet. These terms do not replace the specific rules displayed at the point of each transaction; where a transaction screen shows its own conditions, those apply alongside these terms. Access to 8bajee and the availability of any feature — including wallet top-ups via Nagad or Rocket — depends entirely on your local law and the eligible regions we serve at the time you log in. We do not represent that all services are available in all jurisdictions. If local regulation restricts or prohibits online gaming activity where you are located, it is your responsibility to check before proceeding. We reserve the right to suspend or close accounts where access conflicts with applicable law. All account actions are recorded, and the transaction history visible in your account panel reflects the authoritative record of deposits, withdrawals and adjustments made under these terms.
Not every aspect of your experience falls under the same rule set. Understanding scope helps you know where to look when a question comes up — whether that is your account dashboard, a Nagad deposit screen or a third-party game studio's own policy.
All login, registration and identity verification steps fall under these terms. Your account credentials, session behaviour and any device you use to connect to 8bajee are subject to the obligations set out here.
Deposits made via Nagad or Rocket, withdrawals back to your mobile wallet, and any balance adjustments recorded in your account history are governed by these terms alongside the conditions shown on each transaction screen.
Game catalogues, lobby pages, promotional notices and editorial copy published on 8bajee are our content and remain subject to change without prior notice. We do not warrant that content is error-free at all times.
Game studios whose titles appear in our lobby — including JDB, PG Soft, Habanero, CQ9 and Microgaming — operate under their own terms for the game software itself. Our terms govern your account relationship with 8bajee, not the studio's software licence.
These terms are not only obligations — they also define what you can do. Your account history is always accessible from your signed-in dashboard; every Nagad or Rocket deposit, every withdrawal request and every balance change appears there as a timestamped record you can review at any time. If you believe a transaction record is incorrect, you can raise a dispute through the support routes listed on this page, and we will investigate the account log against the payment network record. You can update your registered contact details — including the mobile number linked to your Nagad or Rocket wallet — by following the account settings path shown after login. If you need to correct information that is locked at the verification stage, contact support directly with the relevant details. You also have the right to request a full account closure; submit that request through the contact routes we publish, and we will process it in line with these terms. At no stage do we restrict your access to your own transaction history while your account remains active.
Open the account history tab after login to see every deposit and withdrawal, including Nagad and Rocket movements, with timestamps and status labels.
Update your contact number or email through account settings. For verification-locked fields, reach out to support with supporting details and we will handle the correction.
If a transaction does not match your records, contact us via live chat or email. We cross-reference the account log against the payment network entry and respond through the same channel.
Submit a closure request through any published support route. We process it according to these terms and ensure your remaining wallet balance is handled before the account is closed.
If something in these terms is unclear, or if a transaction or account action does not match what you expected, get in touch through the routes below. We handle policy questions the same way we handle payment queries — through the same channels, with the same account log access, so you get a response grounded in what actually happened on your account rather than a generic reply.
Open the chat widget from any page while logged in. Share your account reference and describe the terms question or transaction concern. The agent can view your account history directly.
Send your query to the support address published in the site footer. Include your registered mobile number and a brief description of the issue so we can pull the right account record.
The help section accessible from your signed-in account contains published policy summaries and transaction guides. Check there first for answers about Nagad or Rocket deposit terms before contacting support.
These terms also cover how we manage the information attached to your account. We collect only what is necessary to operate your account, process Nagad and Rocket transactions and meet our obligations under applicable law. Transaction data and account records are retained for the period required by those obligations, and you can request a summary of what we hold by contacting support through any published route. We use standard session security on the account login path and ask that you keep your credentials private; we will never ask for your password through chat or email. Cookie data is used to maintain your session and to understand how the site is navigated — no third-party advertising cookies are placed without disclosure. If you want to request a change to the personal details we hold, or ask what data is associated with your account, submit that request in writing through email support.
Account and transaction records are kept for the period required by our operating obligations. You can request a summary of the data we hold by contacting support in writing at any time.
We apply session-level security on the login path. Keep your credentials private; 8bajee support will never ask for your password through live chat or email under any circumstance.
Cookies maintain your logged-in session and help us understand navigation patterns on the site. We do not place third-party advertising cookies without clear disclosure in our cookie notice.
To correct personal data or request account changes that fall under these terms, send a written request to email support with your registered mobile number. We process requests in line with applicable rules.
Real questions about what these terms mean for your account, your wallet transactions and your rights on the platform.
Yes. Completing registration and logging in means you have accepted these terms. If you do not agree with any part of them, you should not proceed with account use. You can contact support to request account closure if you no longer wish to be bound by these terms.
Access to 8bajee depends on your local law and the eligible regions we serve at the time of your session. If local regulation changes in a way that affects your eligibility, we may suspend or restrict your account. We recommend checking your local law periodically, as it is your responsibility to confirm you are in an eligible region.
The transaction screen shown at the point of each deposit displays the conditions specific to that payment method. Those conditions apply alongside these general terms. You can also review all completed transactions with their recorded status in your account history after login.
Yes. Open the account history tab to identify the transaction in question, then contact support via live chat or email with your account reference and the transaction details. We cross-check the account log against the Nagad or Rocket payment network record and respond through the same channel you used.
Go to account settings after login and follow the contact details update path shown there. If the number is locked because it was used for wallet verification, contact support directly with your account reference and the new number you want to register, and we will handle the update.
We retain account and transaction records for the period required by our operating obligations under applicable law. You can request a written summary of the data we hold by contacting email support. Include your registered mobile number in the request so we can locate the correct account record.