Mobile / App
At 8bajee, your account data belongs to you — this policy explains exactly what we collect, why we hold it, and what you can do about it. Access to our platform depends on your local law and eligible regions.
When you open an account with 8bajee, we collect the information needed to run it: your registration details, login activity, and the transaction records tied to your wallet. This includes deposits and withdrawals made through Nagad, Rocket, or other supported payment methods, along with the timestamps and amounts that appear in your account history. We hold this data to keep your account accurate, process your transactions correctly, and respond to any questions you raise through our support channels. We do not sell your personal information to third parties. Data we collect is used only for account operation, fraud prevention, and the support services we provide directly to you. How long we keep your records depends on the nature of the data and the requirements that apply in your jurisdiction — some transaction records are held longer than others for audit purposes. If you are accessing 8bajee from Bangladesh, your use of the platform and the data we process in connection with it is subject to applicable local law and the eligibility conditions set out in our terms. We encourage you to read this policy alongside those terms so you have a complete picture of how your information is managed.
This policy applies to data 8bajee collects and processes directly. It does not extend to third-party services you reach through our platform, including payment providers or game studios whose own privacy terms govern their data handling.
Covers all data collected when you register, log in, or update your account details on 8bajee, including device identifiers and session activity recorded during your visits.
Covers deposit and withdrawal records processed through your 8bajee wallet, including payment method references such as Nagad or Rocket entries that appear in your account history.
Covers how we use browsing data and cookie information collected while you navigate the 8bajee platform, including pages visited and features you interact with during a session.
Does not cover data handled by external payment processors, game content providers, or any service you access by leaving the 8bajee domain. Their own policies apply independently.
You have real choices about the data 8bajee holds on your account. You can review the transaction and login records stored against your account at any time by opening the account history section after you sign in. If any detail looks incorrect — a name, contact address, or payment reference — you can update it directly in your account settings or ask our support team to correct it on your behalf. If you want to understand what specific data we hold, or if you have a question this policy does not answer clearly, you can raise it through our published support routes and we will respond. Requests to close an account or ask about data retention are handled through the same support channels. We aim to respond to data-related questions within a reasonable time, though the exact timeframe depends on the nature of your request and the volume of queries we are handling at the time.
Sign in and open the account history section to see transaction entries, login timestamps and wallet activity recorded against your account.
Update your name, contact information or payment references directly in account settings, or contact support if a field cannot be edited from your end.
Use any published support route to ask what data we hold, request a correction, or query how a specific record was created.
Contact our support team to ask about closing your account and what happens to your data after closure, including any retention periods that apply.
If you have a question about this privacy policy or the data we hold on your account, use any of the contact routes published on the 8bajee site. We do not list operating hours or response guarantees here because those details are shown on the contact page and may change — check there for the current information.
Open the chat widget on the 8bajee site to reach the support team directly with a data or account question.
Send a written query to the support email address listed on the 8bajee contact page for a documented record of your request.
Browse the published help articles on the 8bajee site for answers to common account and data questions before raising a ticket.
We apply access controls to limit who inside 8bajee can view your account data, and we use standard encryption for data in transit between your device and our platform. Cookies on the 8bajee site are used to keep your session active and to understand how the platform is being used in aggregate — you can manage cookie preferences through your browser settings. We retain transaction records for as long as required by the applicable rules in your jurisdiction; account data tied to a closed account is handled according to the retention schedule set out in our terms. If you believe your account has been accessed without your permission, contact support immediately using any published channel so we can investigate and, if necessary, secure the account.
Data moving between your device and 8bajee is encrypted using standard protocols, so your login credentials and transaction details are not exposed during transmission.
We use session and analytics cookies. You can review and adjust cookie permissions through your browser settings at any time without losing access to your account.
We keep records for as long as required under applicable local rules. Transaction history tied to Nagad and Rocket payments is retained for audit purposes as required by those rules.
When this policy changes in a material way, we will post the updated version on this page. Continuing to use 8bajee after a change is posted means you have seen the updated terms.
These questions cover what we are asked most often about data, account records and your rights under this policy.
We collect the details you provide at registration — name, contact information and payment method references — along with login activity and the transaction records generated when you deposit or withdraw through your account wallet.
Yes. Sign in and open the account history section to view your deposit and withdrawal entries, including Nagad and Rocket payment references, along with the timestamps and amounts recorded at the time each transaction cleared.
Most account details can be updated directly in your account settings after you sign in. If a field is locked or the change is not taking effect, contact support through any published channel and ask them to update the record on your behalf.
We do not sell your personal data. We share information only where necessary to process your transactions — for example, passing a payment reference to Nagad or Rocket — or where required by applicable law in your jurisdiction.
Retention periods depend on the type of data and the rules that apply in your jurisdiction. Transaction records are typically held longer than general account details for audit purposes. The full schedule is set out in our terms.
Use any support route published on the 8bajee site — live chat, email, or the help centre. For a documented record of a data-related request, email is the most reliable channel. Response times depend on query volume at the time you write in.