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These terms set out the rules that apply when you use 8bajee — your account, your transactions through Nagad or Rocket, and the content you access on the platform. Whether you are reviewing a deposit record or checking your account history, this policy is the reference point. Access and eligibility depend on your local law and the eligible regions we serve.
When you open an account with us and fund it through Nagad or Rocket, you are entering a service relationship governed by these terms. They cover how your account is created, how your wallet balance is held and recorded, what we can and cannot do with your data, and what happens if a dispute arises. Every transaction you complete — whether a Nagad top-up or a Rocket transfer — is logged in your account history the moment it clears, and that record is subject to these terms. We do not alter transaction records after the fact, and neither can you. If you believe a record is wrong, the process for raising that is set out in the rights section below. These terms do not create a consumer protection guarantee beyond what the applicable law in your jurisdiction already provides. Where local law conflicts with any clause here, local law takes precedence. Availability of this platform and its features depends on your local law and the eligible regions we operate in at the time you access the site. By continuing to use 8bajee, you confirm that you have read these terms and that access is lawful where you are located.
Nagad top-ups are processed through the payment rail you already use. The amount credited to your wallet is confirmed in your account history once the transfer clears on the Nagad side.
Rocket payments follow the same path — your wallet reflects the deposit as soon as the transaction is confirmed. The record in your account shows the amount, time, and method.
Every deposit and withdrawal is stored in your account history. You can review this record at any time from the account section on mobile or desktop.
Not everything on this platform falls under the same rules. Here is a clear breakdown of what this policy governs and what sits outside it, so you know exactly where to look when a question comes up.
Your login, wallet balance, and account settings are covered in full. These terms govern how access is granted, suspended, or closed, and what rights you hold over your account data during that time.
All payment activity — deposits via Nagad or Rocket, withdrawals, and any balance adjustments — falls under this policy. Records are final once confirmed and are stored in your account history.
The games, lobby pages, and editorial content on this site are covered by these terms in relation to your use. We do not warrant that content is error-free, but we do maintain it as the accurate representation of what is available.
Payment providers like Nagad and Rocket operate under their own separate terms. We are not responsible for delays or errors that originate on their side of the transaction, though we will help you investigate through our support routes.
These terms are not one-sided. You have specific, practical actions available to you when it comes to your data and your account. If you want to review what we hold about you, you can request a summary through the support route listed on the contact page. If your account details — name, phone number, or linked wallet — are wrong, you can ask us to correct them and we will walk you through the verification steps shown in your account settings. Raising a question about a transaction is straightforward: go to your account history, locate the record in question, and contact support with the transaction reference. We will check it against our payment logs and respond. Closing your account is also within your rights — submit a request through support and we will confirm the steps needed to settle any remaining wallet balance before the account is removed.
Request a copy of your account data and transaction history through the published support route. We will confirm what we hold and how it is stored.
If your registered name, phone, or linked Nagad or Rocket wallet is wrong, contact support with the correct information and the verification steps shown in your account.
Use your transaction reference from account history when contacting support about a specific deposit or withdrawal. This speeds up the check against our payment logs.
Submit a closure request via support. We confirm the process and any remaining wallet balance steps before the account is removed from our system.
If you have a question about these terms, your account rights, or a specific transaction, the routes below are the ones we actively monitor. Use the channel that fits the urgency of your query.
The live chat option is accessible from the account area on the site. Use this for questions about a specific transaction record or to start an account correction request.
For written policy queries — data requests, account closure, or formal questions about how your information is handled — email support is available through the contact page.
The help section within your account covers common policy questions, step-by-step guides for updating your details, and instructions for reading your transaction history.
We collect the information needed to run your account and process your transactions. That means your registration details, your wallet identifiers for Nagad and Rocket, and your transaction history. We do not sell this data to third parties. Cookies on the site are used to keep your session active and to remember your preferences — you can manage these through your browser settings. Your account is protected by the login credentials you set, and we recommend keeping those credentials private and not sharing access with others. Retention of your data follows the period required by applicable regulations in the regions we operate, and we delete it once that period expires unless you request earlier removal. To ask about what we hold, to request a correction, or to ask us to delete your data, use the support routes listed on this page.
We hold your account registration details, linked wallet identifiers for Nagad and Rocket, and a full log of your transaction history. No more than is needed to operate your account and process payments.
Cookies keep your session running and save your site preferences. You can clear or block them through your mobile browser settings at any time without losing your account data.
Your account access is controlled by your login credentials. We do not ask for your password through chat or email. If you think your account has been accessed without your permission, contact support immediately.
We keep your data for the period required by applicable rules in eligible regions. Once that period ends, or if you request deletion and it is legally permissible, we remove it from our active systems.
These are the questions we get asked most often about how this policy works in practice.
Access to 8bajee and the applicability of these terms depends on your local law and whether your region is eligible. If you are in Bangladesh and access is available to you under local law, then yes, these terms govern your account and all activity within it.
Yes. Every deposit and withdrawal — whether through Nagad or Rocket — appears in your account history the moment it is confirmed. Open the account section from the site menu to review the full list, including dates, amounts, and payment method for each entry.
Go to your account history and note the transaction reference. Then contact support via live chat or email with that reference. We will check it against our payment logs and let you know what we find. We do not alter confirmed records, but we can explain what happened.
Submit a data request through the email support route listed on our contact page. Describe what you need — account details, transaction history, or both — and we will confirm what we hold and how to send it to you securely.
Yes. Submit a closure and deletion request through support. We will confirm any steps needed to settle your wallet balance first, then remove your account. Data deletion follows the retention rules required by applicable regulations in eligible regions.
Nagad and Rocket process payments under their own terms. If a delay originates on their side, we cannot override it directly. Contact our support team with your transaction reference and we will help investigate and follow up with the relevant payment channel on your behalf.